How to conquer the enemy lurking within your workplace culture
Think of an organisation you admire. Inspiring. Innovative. Inclusive. Maybe you fell in love with it as a customer. Perhaps their cause resonates with your head and your heart....
Stop thinking about people as minorities or women. We’re 360 individuals.
Katz Kiely is an organisational change expert (and a truly brilliant human being). She kindly gave me an hour of her time to have a chat about what she’s...
The stupidity of crowds
They say that two heads are better than one. But you tell that to someone caught in two minds! And while many hands make light work, too many cooks...
R-E-S-P-E-C-T. Find out what it means to your business
In the three decades I’ve been in the world of employment, I’ve only ever had disciplinary action taken against me once. And that was for disagreeing with a colleague. I...
What we fight about when we fight about staplers
Today I was going to post something about the danger of constructive feedback and the conflicts caused by it, but then this story broke: Easter egg row: Church...
Thunder beats rainbows: why clashes are better than harmony
Presumably, we agree that diversity and its good pal inclusivity are good things. We’ll also agree that open minds work better than closed ones, and acting like an arsehole...
Brexit means Crexit
I’ve always hated the term Brexit. But I’m not a fan of portmanteau words in general. You can keep your ‘infomercials’, ‘edutainment’ and ‘dramedies’. But linguistic foibles aside, I...
How to be less optimal
As we consider how to embrace outsiders, how to be inclusive in the truest sense, I find myself drawn to what I consider to be the central question of...
Making room for Muslims
The news was playing in the background showing the usual montage of brown bodies, beards and foreign accents. The topic? I don’t remember. It could have been anything from...
When Outsiders Became Insiders: The Volkswagen campaign of the 1960s
The ads are over 50 years old. But their simplicity and wit still make every copywriter and art director jealous. In fact, the campaign for the Volkswagen Beetle—produced in...